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We suggest you save this page to
your hard disc (File: Save As) and use the links to check
the status whenever you have problems connecting to trAce.
Current Network Status
20/06/04
No current problems reported
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If you have problems accessing the
trAce site(s):
1. Wait ten minutes and try again.
2. Check it's not your machine
- Click Refresh
- Empty your cache and reboot your
computer and try again
3. Check whether you are having problems
with one or all of the trAce servers (all the following
are different servers on the University network)
If all three are not running, check the main
University website at http://www.ntu.ac.uk,
if this is down then it's possible there is a problem with
the University network.
The national academic network JANET is next
stop. Check the pages at JANET covering the network status
at http://nottingham.netsight.ja.net/
to see if there are any problems with the Academic Network
in the UK. (Click on Regional and look for Nottingham Trent
University)
4. Check the system of your Internet Service
Provider. Bookmark (add to your own Favourites) their network
status page. Example: dial
pipex network status page
5. Run a traceroute to see where the problem
is.
There are many different ways of performing a traceroute
depending on your operating system. If you're using Unix,
you just need to type "traceroute domain.com"
at the command line. If you're a Windows user, you can run
a traceroute from the dos prompt by typing in "tracert
domain.com" (detailed instructions below). If you're
using a Mac running OS X, click on the "Network Utility"
icon within the "Utilities" folder, then click
on the "traceroute" tab. If you're running a Mac
with an older operating system than OS X, you'll probably
need to download a traceroute program such as WhatRoute
[free].
6. Inform us at trace@ntu.ac.uk
of any problems giving details of time, your location and
the specifics of the problem
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